Next-Day Delivery Available Before 2 PM Mon-Fri . Live chat open from 9AM-5PM Mon- Fri
Next Day Delivery! Order before 2pm, Monday-Friday. (Exludes Bank Holidays)
7 Day Live Guarantee for your pet covering 7 days after shipping for peace of mind.
Price Matched Products. Shop equipment without breaking the bank.
Deaths & injuries covered for this pet up to 7 days after arrival*
£99.99 – £399.99
Please expect a 1-5 day wait before dispatch while we prepare, pack and source your new pets. We’ll let you know when they’re shipped.
Over or equal to £100, £200, or £400 worth of live invertebrates (Insects, Arachnids, Crustaceans, Myriapods, and more!) Suitable for beginner, intermediate, and advanced keepers. Anything you really don’t want to own? Just let us know in “order notes” at checkout.
Treat yourself or your loved ones to the ultimate collector’s pet invertebrate mystery box. If you’re the type that loves all crawlies, cute or creepy, we’ve got you covered. Be the first to get your hands on rare and exotic pets even before they’re marked in stock.
Please expect a 1-5 day wait before dispatch while we prepare, pack and source your new pets. We’ll let you know when they’re shipped.
Included in this box:
Any number of live pet exotic invertebrates worth equal to or greater than £100, £200, or £400 depending on the box selected.
Choose the easy-care pets box to receive low-maintenance pets for beginners. The intermediate pet box is best for those that are open to trying something a little more needy, but not necessarily hard, and advanced pet boxes are ideal for those who are experienced and open to anything.
If there’s anything you don’t want, for example, no cockroaches, no animals that bite/pinch, no medically significant animals, just let us know under “order notes” at checkout. Or, ping us a message via Contact Form.
Please note we will try our best to cater to your requirements. If we’re unable to fulfil an order completely, we’ll refund the rest to you. You won’t receive duplicate solitary animals (for example, you won’t receive two of the same species of non-communal tarantula, but you may receive multiple of the same species of communal animals.)
Our Next-Day Guaranteed service promises same-day packing and delivery before 1 pm the following day for all orders placed. For standard livestock delivery, we dispatch orders within 1-5 working days, and once dispatched, your order will arrive in less than 24 hours.
We pride ourselves on our attention to detail- it’s a priority that your critters are safe & snugly packed.
When you receive your order, open it up and locate the transport container your pet is inside. Gently ease out your pet into the home you’ve prepared for it.
Ordering pets online can be nerve-wracking, we get it. Our 7-Day live guarantee is our way to ease nerves over the purchasing process.
We’re confident in the quality husbandry, shipping, and packaging of our livestock. On the rare occasion an animal arrives in poor condition, we will provide credit for the cost of that animal. If all animals in the shipment arrive in poor condition, we will also provide credit for the postage.
We try to make it as easy as possible to help any unwell critters, and ensure you can get your money back. There are a couple of steps to go through before a refund can be issued.
If you’ve received an unwell animal in the mail:
1. If it is safe to do so, (your pet is not medically significant or harmful) please remove the animal from its transport container, ideally onto your hand. We ask this as invertebrates, particularly insects, are experts at ‘playing dead’.
2. To provide you with the best advice going forward and to confirm the condition of your pet, we kindly request a short video of the animal in question before your refund can be processed. This can be uploaded on our ‘live guarantee refunds form’, or you can email it straight to us.
3. We typically respond within 24 hours, but please allow 1-3 working days for a response. Once it’s confirmed that you are eligible for a refund, we’ll get process the credit to your account.
We’ll need this information to reach us within 7 days after you’ve received your pet. We cannot provide any live guarantee to animals that have been refused, returned, or not collected.
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